Hi there, we’re MyEdSpace Ltd and this is our privacy notice for you to read so you can see what we do with your information on our website and our platform.
This is really important…if you are under 13, please make sure your parent or guardian is happy for you to use our website and our platform.
When you use our platform, just make sure you only give us information that you need to, don’t upload any other information about you or anyone else that might not be relevant (this might include any personal information such as information about your health or someone else’s health).
We are responsible for how your information is used on our website and on our platform, so if you want to get in touch with us for any reason about this, you can contact us by email or you can write to us:
3 Waterhouse Square, London EC1N 2SW
We have nominated a Data Protection Officer, who can be contacted on dpo@myedspace.co.uk.
This privacy notice is only for our website and platform. If you click on any links on our website to another website, you will need to check their privacy notice to find out what they do with your information.
You will be using our platform to complete course and receive tuition to help you at school and in exams. This privacy notice tells you how we collect and use the information we hold about you.
The information we receive from you or collect about you.
When you use our website and our platform you will give us the following information:
• your name, email address, date of birth, postcode and your username and password;
• information about your schoolwork;
• details of what you might want to study in the future; and
• details of other people that you put on the platform, e.g. your parent or guardian (you must get their consent before giving us that information).
We will also receive payment card details, a billing name and billing address for the person who pays for your access to our website and platform (who will usually be your parent or guardian).
We will collect information about when and how you use the website and the platform, such as the pages you visit and any links you access and information about where you are in the country. We will also receive other technical information, such as the type of device you use and network information. Most of this information is then anonymised which means it cannot be linked to you.
You may provide us with health information such as any educational needs or illness.
Personalisation. We collect information to personalise your learning experience using our artificial intelligence (AI) tools, unless you have opted-out of this at the time your parent or guardian signed up for the service or afterwards. Where we personalise your learning experience using our artificial intelligence tools, this means that as you use our services, our AI tools will use artificial intelligence to create a digital profile of you, and gather information about your learning process, responses to questions and experience. We will use this information to create a personalised programme for you, such as to suggest resources and learning paths that are recommended for you. If you have opted-out of personalisation, we will not provide a personalised programme for you from that point, though may retain records of previous personalised learning that we provided to you.
Service Improvement. We might also anonymise your data and use this to help us improve our website, platform and the service we provide (including through using our AI tools to help provide better personalised learning experience to others).
We use cookies to get some of this information. Cookies are small files of data that operate on our website. If you would like more information about these, you can look at our Cookie Notice https://myedspace.co.uk/cookies-notice.
When we use your information.
We use the information we have listed in the section above:
• when we have asked you, and you or your parent or guardian have agreed; or
• where we think it is fair for us to use it (this might be where we have legitimate reasons to use your information for purposes related to our activities, provided that we have balanced our reasons against appropriate safeguards for your information, for example for improving our products and services); or for research.
We will also use your parent or guardian’s details to manage your account and take payment, and we have a contract with them to do so.
There may be other circumstances where we use your information, for example where we are legally required to disclose it in response to any official court or law enforcement order.
Why we use your information.
We use your information to:
• To provide our services to you;
• personalise our content and services so this is as helpful as possible;
• help you use our website and our platform securely and send information to you so that you can use the platform;
• work out who uses our website and platform so that we can improve it;
• make suggestions to you about what you might like to see and what might interest you;
• for research purposes;
• to reply to any questions you might have and to obtain your views; and
• make sure that we run our website and platform properly and lawfully.
Sharing your information
We share your information with:
• other companies who help us run our business and operate our website and our platform;
• companies who help us run surveys about your use of our platform;
• the police and other law enforcement agencies, where we are required to do so; and
• people who may wish to invest in or buy our business.
Where we keep your information
We make sure your information is safe and secure and we only keep it for as long as we need it. We might keep some of your information for longer to get in touch with you about what we are doing, but only where you have agreed to this.
If you would like to know more about how long we keep your data, please contact us at contact@myedspace.co.uk.
If we need to transfer your personal data outside of the UK, we make sure that there are rules and safeguards in place to protect your data.
Your rights
You have rights to your information that you can use most of the time. Your rights are:
• to find out what information we hold about you and to get a copy of that information;
• to ask us to delete your information, to correct it if it is wrong, to transfer it, or to ask us to stop doing anything with the information we hold about you (including, for example using AI tools to provide a personalised programme for you);
• to ask us not to send things to you, or change your mind if you have agreed for us to do anything with your information (e.g. sending you our newsletters); and
• to make a complaint to the office that protects these rights in the UK, which is called the Information
Commissioner’s Office (www.ico.org.uk).
If you decide you want to use any of the rights listed above, you can contact us (see below). If any limitations to your rights apply, we will explain these to you.
3 Waterhouse Square, London EC1N 2SW
Updating this privacy notice
We might update this privacy notice from time to time. When we do, we will let you know by posting the details of any changes on our website.