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Summer School
FAQ

Your Frequently Asked Questions, Answered

General FAQs

What subjects do you offer?

We offer courses in Maths, Biology, Chemistry, Physics and English. Here is the full list:

  • KS2: Maths, Science, English

  • KS3: Maths, Science, English

  • GCSE (Y10-11): Maths, Physics, Biology, Chemistry, English

  • Y12: Maths, Physics, Biology, Chemistry

  • Y13: Maths, Physics, Biology, Chemistry

All courses available from September 2024.

Contact us for the curriculum and all the details about the course you are interested in.


How can I check your credibility?

We are an officially registered company with over 2500 students. Our platform has received over 360 Trustpilot reviews with a rating of 4.9 out of 5.

We have also been featured in The Daily Mirror, The Daily Mail, The Times and more.


Do you run courses at other times of the year?

From September, we will be running amazing courses in Maths, English, and all three sciences. More information for each course can be found on the specific course page:

Maths | Biology | Chemistry | Physics | English

We also run Revision Courses in the lead-up to exams each year and Summer School courses in August – so keep your eyes peeled for these!


Are there any special requirements for enrolling?

There are no special prerequisites for enrolling in MyEdSpace Courses. In general, you only need to have a reliable internet connection and a device to access our learning platform.


What's your success rate?

In the 2022/23 academic year 37% of students on our maths course achieved grades 9-7 vs. the national average of just 17% so we're confident that the course will help your child get ahead!


Can I speak directly to the teachers?

Unfortunately, the teachers don't have the capacity to speak with every potential student. They spend their time organising the course, filming content, and doing livestreams.

But they don't act alone. We are MyEdSpace, a London-based online educational company officially registered in England and Wales. Our customer experience team is more than qualified to address any questions you may have regarding the course and material. Please feel free to contact them here.

Course FAQs

How do the courses work?

The course, which includes the lessons, workbooks, homework, and video solutions, is accessed via the MyEdSpace learning platform. On the platform, students will be able to find lesson links to the new lessons as well as recordings of previous ones. Unlike other tutoring, learning doesn't stop after the lesson is over!

Each student in our course is paired with a personal mentor so they have outside lesson support. Your child can text their mentor anytime if they're struggling with the course or their schoolwork and receive quick and helpful answers.


How does mentor support work?

All our mentors are students who received top A-level grades and go to the best UK universities such as Cambridge, Imperial etc. Being close in age means students feel comfortable reaching out to mentors and forming valuable relationships which boost confidence and motivation!

They check in on the students weekly, provide monthly feedback, and send out surveys so that you can assess their performance and let them know what else you would like out of your experience!

All of our mentors are fully DBS-checked.


Will it be the same curriculum taught at school?

Our teachers have created an extensive curriculum for each year group they teach so we can ensure your child learns all the relevant content.

We can't guarantee that the content will be taught in the exact same order, but they have built these curricula based on their years of experience, so they will definitely cover what you need to know. Please note that if you are studying a different exam board than the course being taught, the topics may vary.


Why is this course better than one-to-one tuition?

We do believe that one-on-one tutoring can be very effective. However, private tuition is far less affordable, requires scheduling and taking your children to their session, and the quality of the teacher is very hard to verify!

We have guaranteed subject experts, fully qualified with years of teaching experience and high-quality workbooks and homework to match. We have hundreds of 5 star reviews to verify this for you: Trustpilot.

Our pro course also comes with a personal mentor who can answer subject questions anytime, giving you that same personal teaching aspect. We are confident that you will get the same benefit, with far less hassle and cost, by choosing MyEdSpace!


What do MyEdSpace courses contain?

Our courses include engaging live online lessons twice per week and professionally designed resources created by former examiners:

  • Fully covers the entire syllabus

  • Workbook and homework for every lesson

  • Step-by-step video solutions to homework. Learn new tips and strategies from an experienced teacher

  • See and practice questions in all topics, increasing experience and confidence.

  • Students enrolled in the Pro package also receive unlimited personal mentor support.


What exam boards do the courses cover?

MyEdSpace is not affiliated with any exam boards, and our courses are largely designed to apply across boards.

Our Maths course works with all exam boards. Our Biology, Chemistry and Physics courses are designed for AQA, but there is a lot of overlap with other exam boards. Our English courses are designed to cover content and skills across all exam boards but are tailored towards AQA and will cover texts that apply specifically to AQA.

Pricing & Payment FAQs

Do you offer discounts for multiple courses or siblings?

Yes! We love to support families that want to learn with us together, so we offer a 10% discount for siblings, and we have great deals to make multiple courses more affordable. To find out more just contact us!


How does payment work?

We exclusively use Stripe for payment. It is an incredibly trustworthy and reliable payment method that is used globally by millions of companies such as Amazon, Google and Zoom. If you would like more information about Stripe, please see there website here: Stripe


Can I pay with child vouchers?

We don't currently take payment via child vouchers. Please contact the team to discuss options.


Can I pay weekly?

We offer monthly or annual payments, the annual payment provides more value and the monthly offer provides more flexiibility.

Get in touch with our team to find our more!

Lesson FAQs

How do the lessons work?

MyEdSpace lessons are delivered live via a YouTube livestream by our very experienced teachers, who really know how to engage students in the content. Any questions or comments can be put in the chat at any time, and they will always be answered by our teachers or our mentors moderating the lesson to ensure no questions are ever missed.

Lessons can also be re-watched via the same link at any time, for revision purposes so you never miss out on any content.


When are the live lessons?

Lesson timings for each course can be found on the specific course page:

Maths | Biology | Chemistry | Physics | English


How can I be sure that each student gets enough attention?

All the queries are answered individually by either the teacher or the student mentors in the live chat. Additionally, the pro package includes a 1-1 Personal Mentor who you can contact outside of lesson time, which is not available in the Standard package.

Both packages offer live lessons, lesson recordings, exam-style homework, video solutions, and access to the largest student community in the UK.


What if I can't attend a lesson?

This is not a problem. We record all our live lessons to ensure that the students never miss any content. We always recommend getting in touch with the mentor while watching a session back, too, if you'd like any extra support!


How many students are in a lesson?

We don't set a limit to the number of students. While this might seem unusual, having a larger group fosters a sense of community and promotes diversity of thought. The students motivate one another, making the learning experience more fun!

In our course, each student is also paired with a personal mentor so they have lesson support outside of lesson time. Your child can text their mentor anytime if they're struggling with the course or their schoolwork and receive quick and helpful answers.

Still have questions? We're here to help

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Thank you!
We'll be in touch with you soon
Matilda Markou
Customer Experience Team Lead